The HEARTLine (1-800-845-4266) is a confidential, free phone and walk-in information and referral service.
· Telephone and walk-in services are available 8:00 AM to 6:30 PM, Monday to Friday.
Services include free and confidential HIV testing and counseling.
Testing appointments are helpful but not necessary. Please arrive by 6:00 pm for testing.
· Nashville CARES and the HEARTLine are also open the 2nd Saturday of each month, 9:00 AM to 12:00 PM.
When you make contact with the HEARTLine, you will be able to talk to someone who will help you. They can:
· Get you updated HIV information
· Tell you about all CARES services
· Assist you in getting transportation and nutritional resources
· Make you an appointment for CARES services
· Give you information on services that are available in Middle Tennessee for people with HIV /AIDS
Sometimes emergencies happen at night or on weekends, and you can still call the HEARTLine and leave a message. Our on-call supervisors are immediately notified of messages and respond.